Services

A professional operating chain, built around premium cigars.

Cigar Logistics provides the core storage, inventory and fulfilment infrastructure behind your European and international distribution. Stock moves through a clear service journey — Receive → Inspect → Store → Manage → Prepare → Release & Ship — with destination-market responsibilities remaining clearly with your appointed importer or distributor.

Service 01

Inbound Receiving & Check-In

Commercial cigar shipments received from factories, producers, distributors and other approved origins into the Swiss bonded operation.

Receiving is the foundation of a reliable stock position. We coordinate expected inbound shipments and receiving windows, then check incoming cartons and cases against shipping documentation and expected quantities before anything enters storage.

  • Coordination of expected inbound shipments and receiving windows
  • Cartons and cases checked against documentation and expected quantities
  • Stock recorded into the inventory system by client and SKU
  • Visible shipment discrepancies or handling damage identified at receipt
  • Confirmation that stock has been received and entered into inventory

Service 02

Incoming Inspection & Cigar-Specific QC

Practical incoming inspection focused on presentation, shipment condition and physical issues — complementing, not replacing, factory quality assurance.

An agreed inspection scope catches problems before stock is stored or released. Our checks concentrate on what can genuinely be assessed at the warehouse: condition, count and presentation.

  • Outer carton and packaging-condition checks
  • Box-count and SKU verification
  • Visible damage, crushing, moisture and transit-condition observations
  • Basic presentation checks where agreed
  • Photographic reporting for material discrepancies where appropriate
  • Escalation to you before questionable stock is released

Service 03

Climate-Controlled Bonded Storage

Secure, cigar-specific storage under bond in Switzerland, with over 300 m² of climate-controlled space — so inventory can remain centrally held before onward commercial release.

This is a dedicated cigar storage environment, not generic dry-goods warehousing. Cigars are treated as sensitive premium products where condition, presentation, traceability, timing and discretion matter.

Holding stock under bond preserves flexibility: inventory stays centrally positioned, professionally managed and available for allocation as your markets develop, subject to the applicable customs structure.

  • Climate-controlled conditions appropriate to premium cigars
  • Segregated inventory by client, brand and SKU
  • Long-term or transitional stockholding
  • Bonded holding that preserves flexibility before final market allocation
  • Secure handling and discretion for high-value stock
Racked premium cigar stock inside the Swiss bonded warehouse
Racked cigar stock — Swiss bonded warehouse

Service 04

Inventory Management & Client Visibility

Our proprietary web-based system means you always understand what stock is on hand, what has moved and what is being prepared.

Clear inventory visibility is one of our strongest differentiators. Smaller brands and factories can operate with the control of an in-house logistics department — without building one.

  • Real-time or near-real-time stock visibility
  • Inbound and outbound movement records
  • Stock-on-hand reporting by SKU
  • Order placement and release requests through the system
  • Operational status for orders being prepared

See the full inventory system page →

Service 05

Order Preparation, Pick & Pack

Commercial orders prepared accurately and with cigar-specific care, from your own segregated stock.

Every release is picked, checked and packed to the standard your commercial partners expect from a premium product.

  • Picking by SKU and quantity from client-owned stock
  • Case, master-carton or box-level order preparation
  • Mixed-SKU commercial orders
  • Protective packing suitable for high-value cigar shipments
  • Packing to agreed client instructions
  • Final quantity and presentation checks before dispatch

Service 06

Sorting, Re-Packing & Consolidation

Flexible handling for brands, factories and private-label projects that need stock prepared closer to the final market.

  • Re-packing commercial stock for onward shipment
  • Consolidating multiple SKUs or orders
  • Preparing bulk or loose stock for agreed final packaging where operationally appropriate
  • Combining stock movements to reduce origin-to-market fragmentation
  • Project-based handling for private label, special releases and regional allocations

Service 07

Export & Customs Documentation Support

The Swiss export and shipment documentation on our side of the transaction, coordinated with the appointed receiving party.

We prepare shipments with customs-aware handling and export documentation support — and communicate directly with your appointed importer or distributor on shipment requirements. Destination-country regulatory representation remains with the relevant authorised operator.

  • Commercial shipment preparation
  • Export and customs-aware documentation support
  • Coordination with freight and courier partners
  • Communication with the receiving importer or distributor on shipment requirements
  • Bond-to-bond and other B2B flows where the relevant structure permits

Service 08

B2B Fulfilment & Outbound Shipping

Stock released from the Swiss hub to the commercial partner you specify — appointed importers and distributors first.

We dispatch to your appointed importers, distributors, duty-free partners and other authorised commercial operators, serving European, Asian and other international B2B destinations. Direct retailer shipments are supported where the destination-country structure permits; in markets requiring a local importer or excise operator, shipments are routed through your appointed partner.

  • Shipping to appointed importers and distributors
  • Shipping to duty-free partners and other authorised commercial operators
  • Retailer shipments where the destination-country structure permits
  • European, Asian and other international B2B destinations
  • Shipment status and documentation provided to the client

Service 09

Importer & Distributor Coordination

We work with whichever importer or distributor you appoint in each market — supporting them operationally and remaining commercially neutral.

Cigar Logistics is complementary to importers and distributors, not a competitor for your brand relationship. We coordinate shipments, documentation and timing with your appointed partner in each destination market, while the importer remains responsible for the destination-market functions that properly belong with it.

Clear Responsibilities

What we provide — and what stays with your appointed importer.

A credible service means being precise about boundaries. We coordinate with your appointed importer or distributor, and support them operationally; the destination-market functions below normally remain with the relevant authorised operator, unless a specific arrangement has been formally confirmed.

Cigar Logistics provides Normally handled by the appointed importer / local partner
Swiss bonded stockholdingLocal market import authorisation where required
Inbound receiving and inventory check-inDestination-country excise registration and payment
Cigar-specific storage and handlingLocal tobacco tax stamps or fiscal markings
Inventory management and reportingEU / national Track & Trace responsibilities applicable to the importer or economic operator
Pick, pack, consolidation and re-packingLocal product registration and market-placement obligations
Swiss export and shipment documentation supportLocal retailer network development and sales representation
B2B dispatch to the nominated commercial partnerLocal consumer-market distribution unless separately agreed
Coordination with importers, distributors and carriersCountry-specific legal advice or regulatory representation

Discuss your requirements.

Tell us about your stock, your target markets and your appointed partners — we will assess the fit and propose a clear structure.

Start an Enquiry